WILLIES SHIPPING INFORMATION

At Willies, we deliver ice hockey equipment, skates, clothing and accessories to customers across the UK and selected international destinations.

Whether you're ordering a small accessory, a new pair of skates or oversized equipment, you'll find our delivery prices, estimated delivery times and shipping restrictions below.

Shopping from outside the UK? Check our international shipping rates and product exclusions before placing your order.

UK SHIPPING

  • UK Mainland

    Regular Parcels

    Up to £99 - £4.95

    Over £99 - FREE

    Need your order sooner? Choose our Regular Express Service for £8.45.

    Hockey Sticks & Oversized Items

    Sticks and other oversized items are subject to a separate shipping rate.

    Up to £99 - £9.95

    Over £99 - £4.95

    Need your oversized order sooner? Choose our Oversize Express Service for £14.95.

  • Northern Ireland

    Regular Parcels

    Up to £199 - £9.95

    Over £199 - FREE

    Hockey Sticks & Oversized Items

    Sticks and other oversized items are subject to a separate shipping rate.

    Up to £199 - £14.95

    Over £199 - £6.95

    PLEASE NOTE: Express delivery is not available to Northern Ireland.

  • British Islands

    Regular Parcels

    Per Order - £19.95

    Hockey Sticks & Oversized Items

    Sticks and other oversized items are subject to a separate shipping rate.

    Per Order - £29.95

    PLEASE NOTE: Express delivery is not available to the British Islands.

INTERNATIONAL SHIPPING

We ship selected products internationally to Europe, the USA, Canada, Australia and New Zealand.

International shipping rates depend on the destination and the type of product ordered. At present, international shipping is available for regular parcels only.

  • International Delivery Rates

    Destination:

    Europe - £34.50

    USA - £44.50

    Canada - £44.50

    Australia - £64.50

    New Zealand - £64.50

    Estimated delivery: 3–5 working days. Courier selection may vary by destination.

    PLEASE NOTE: Shipping of Sticks & Oversized is NOT AVAILABLE for International Delivery.

  • International Shipping Restrictions

    Unfortunately, we cannot ship the following products internationally:

    • Full-size player and goalie sticks (mini sticks can be shipped).
    • Goals and goal surrounds (mini goals can be shipped).
    • Wheeled kit bags.
    • Large training aids, including Simulated Ice Boards.
    • BioSteel products.

    Please check product eligibility before ordering if you're purchasing from outside the UK.

  • International Returns, Taxes & Duties

    Please be aware of the following when ordering internationally:

    • Returns: We do not offer a prepaid international returns service. International returns must be arranged and paid for by the customer.
    • Import taxes and duties: We do not collect international sales taxes, import taxes or customs duties at checkout. Additional charges may be payable when your order arrives in your country.
    • Delivery restrictions: Some products cannot be shipped internationally due to size or shipping restrictions.

    We recommend checking any applicable import charges with your local customs authority before placing an order.

  • Order Processing & Delivery Times

    Our warehouse processes orders Monday to Friday, between 8am and 4pm.

    Orders placed outside these hours will be processed on the next working day.

    Please note:

    • Delivery estimates begin when your parcel is collected by the courier, not when your order is placed.
    • All UK orders are shipped using DPD, including hockey sticks and oversized parcels.
    • Shipping prices reflect our delivery and handling costs.
    • If your order contains an oversized product, the oversized shipping rate applies to the entire order.
    • Delivery times are estimates and may vary depending on the destination and courier service.

UK & INTERNATIONAL SHIPPING FAQs

How much does UK delivery cost?

UK mainland regular-parcel delivery starts at £4.95, with free standard delivery on orders over £99. Northern Ireland has a £199 free-delivery threshold, while oversized items and the British Islands have separate rates.

How long does delivery take?

The supplied delivery estimates are 3–5 working days. Delivery estimates start when the courier collects your parcel, rather than when you place your order.

Can I ship hockey sticks internationally?

Full-size player and goalie sticks cannot currently be shipped internationally. Mini sticks may be eligible for international delivery.

Need further help?

If you have questions about shipping costs or an existing order, please contact our team before sending your items back.