Log In
Everything you need to know about the product and billing cart. Can't find the answer you're looking for? Please Chat to our friendly team
You can find us at Unit 4, Challenge Park, Challenge Close, Coventry, CV1 5JG or at Planet Ice Rick Blackburn.
We’re just a stone's throw from Coventry Skydome, home to the Coventry Blaze and the International School of Skating.
Willies sell a full range of Ice Hockey, Inline Hockey & Figure Skating Equipment and Accessories. Browse our website to see what we have available. If there is something specific you are after that we do not have listed, please get in touch and we will see if we can help.
Willies offer a full range of equipment maintenance and repair services. Check out our Skate Sharpening & Repair Services page for more details.
Yes. We have free customer parking at the front of the shop.
We offer all Standard ROH (Radius of Hollow) from 3/8" to 1". We also offer FBV (Flat Bottom V) from 100/75 to 90/50. Don't worry if you're not sure which grind will suit you best, our friendly team will be able to help with this.
Yes. It usually takes around 5-10 minutes to sharpen a single pair of skates. During busy periods the wait can be longer but rest assured we wont keep you waiting too long.
YES! You can skate, stop, shoot, Stick Handle and Slide to your hearts content. Our pad is made by XTRAICE - the only one capable of offering a gliding level 95% similar to that of traditional ice hockey rinks.
All customers get free membership to our loyalty scheme. Members get early access to sales, accrue points when spending with us, and even receive a card and small gift on their birthday!
Unfortunately, as a newly established business our scope to offer sponsorship is very limited. We hope you can appreciate (given most of our customers play hockey) we get a huge number of requests for this kind of thing and we simply cannot accommodate all requests. We therefore limit sponsorships to a very select few professional clubs only.
We do not offer team/ club specific discounts. As you would expect, most of our customers play for teams/ clubs and offering discounts to all doesn’t make for a viable business. We love to reward customers for their loyalty and offer FREE membership to our loyalty scheme.
Most product pages contain size guides; we also have some useful blogs on sizing and fitting equipment, so check back regularly.
If you need further help, contact a member of our expert team for further advice.
We accept all debit cards, major credit cards, and Google Pay, Apple Pay and Klarna.
Choose Klarna at checkout to buy now and pay later — with no fees or interest, ever. You can either pay in 30 days, or pay in instalments over three months. Find out more by heading to our Klarna info page.
Yes, as long as you reach us before it is dispatched. Email us at shop@willies.co.uk, call us on 024 76 274 019, or drop us a line on Twitter, Facebook and Instagram.
If you miss us and need to change something, head to the exchanges & returns page for what to do next.
You can return them for a full refund (so long as they are unused and unsharpened) or send them back with details of the alternative size you want for a free exchange.
Our warehouse team will pick your order as quickly as possible and expertly pack your items ready for daily collection by our trusted couriers.
Typically orders are dispatched within a day or two. We aim to have orders with you within 3-4 days, but we do offer express shipping if you need it sooner.
Contact a member of our friendly team if your order is time sensitive, and we will do what we can.
Once items are dispatched, you will receive an email with full tracking details.
We offer free standard shipping for all orders over £99.
Yes, we do! Head to our shipping page to get all the details.
Yes, you have 30 days after receiving your item to return it. However the item must be in the same condition in which you purchased it. For more details, take a look at our refund policy.