Can't visit one of our stores? Our mail-in skate sharpening and repair service allows you to send your skates or compatible steel runners directly to our Coventry workshop.
Our experienced technicians can carry out professional skate sharpening and a range of suitable repairs before arranging delivery back to you.
Simply complete our service form, securely package your equipment and send it to us using your preferred courier or our available postage option.
Download and complete our Skate Sharpening & Repair Form HERE, including your contact details, the equipment you're sending and the services you require.
If you don't have access to a printer, you can write the same information clearly on a piece of paper and include it with your parcel.
Please ensure all required details are included to help us process your equipment without unnecessary delays.
Securely package your skates or steel runners in a sturdy box with suitable protective padding to prevent movement and damage during transit.
Include your completed Skate Sharpening & Repair Form inside the parcel, along with any components required for the agreed service.
Before sealing the package, check that all items are included and your contact details are clearly written on the form.
Ship your package using your prefered courier to
MAIL IN, WILLIES, UNIT 4, CHALLENGE PARK, CHALLENGE CLOSE, COVENTRY, CV1 5JG.
Alternatively we are able to provide a returns label for a charge of £4.50 should you prefer to use our chosen courier you can generate a label HERE.
Goods shipped remain the responsibility of the
customer until recipt is confirmed by our warehouse team.
Once your equipment arrives, our team will review your service form, confirm the work required and contact you to arrange payment.
Our technicians will then complete the agreed sharpening or repair work before securely packaging your equipment for return delivery.
Most services are completed within 48 hours of receipt, although some repairs may take longer. Please allow additional time for postage.
Most sharpening and repair services are completed within 48 hours of your equipment arriving at our workshop. More complex repairs may take longer, and postage times are additional.
If you need your skates returned by a particular date, please contact our team before sending them.
Return delivery costs £4.95. You can send your equipment using your preferred courier or purchase an optional inbound postage label for an additional £4.95.
Sharpening and repair charges are separate and depend on the services requested.
Our mail-in service covers skate sharpening, profiling and a range of suitable skate repairs and adjustments. Some services may require an assessment or prior confirmation before sending your equipment.
Skate baking is not available through our mail-in service.
Yes, you can send removable steel runners for sharpening or suitable profiling services without posting your complete skates. Please package them securely and include your completed service form.
Once your equipment arrives, our team will review your requirements, confirm the applicable charges and contact you to arrange payment before the agreed work is carried out.
For standard sharpening, follow the instructions on this page and include your completed service form. For repairs, conversions or other specialist work, we recommend contacting our team beforehand to confirm suitability, availability and any required components.
Not sure which service you need or whether your skates are suitable for repair? Tell us what equipment you have and the work you're considering. Our team can advise on the available options, estimated costs and next steps before you send anything.
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